Prestige Help & FAQs Help Centre home page
Back to Prestige website
  1. Prestige Help & FAQs
  2. Guarantees & Returns
  3. Common Questions

Articles in this section

  • Do I need to register my guarantee?
  • What will void the guarantee on my cookware?
  • How do I know if my product is covered by the guarantee?
  • How do I claim under the guarantee?
  • Do I need my receipt to make a claim on the guarantee?
  • How can I return my item? Can I drop it off?
  • Where do I send my product?
  • Do I have to pay to return my product?
  • What else should I include when returning my product?
  • How long will it take for you to asses my guarantee claim?
See more

Can I send photos of my product instead?

Amy
  • 13 November 2019 16:44

Yes, please submit a claim with photographs attached*.

*You may still be asked to return the item for examination.

  • Facebook
  • Twitter
  • LinkedIn
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Return to top

Related articles

  • Do I have to pay to return my product?
Back to Help homepage