What else should I include when returning my product? Amy Jones, Customer Service Manager 13 November 2019 16:45 Your returns reference, a covering letter and any accessories that were supplied with the product. Related articles How do I return an unwanted, incorrect or damaged order? Where do I send my product? How long will it take for you to asses my guarantee claim? Do I have to pay to return my product? How often should I replace the parts on my pressure cooker?