Do I have to pay to return my product? Amy 13 November 2019 16:45 Yes. However we will refund returns postage costs if the goods are found to be faulty. Related articles How do I know if my product is covered by the guarantee? How do I claim under the guarantee? How do I return an unwanted, incorrect or damaged order? How long will it take for you to asses my guarantee claim? Where can I buy spare parts for my pressure cooker?