To our Prestige Family,
We know that everything feels quite uncertain at the moment due to the ongoing COVID-19 pandemic. We hope you are all taking good care of yourself and your friends and family.
We’ve been working hard to ensure that our staff feel supported and happy throughout this time. It’s important to us that we look after each other and we’re making all the changes we can to make this happen.
For those customers who are looking to place an order through our website we would like to reassure you that our deliveries are unaffected (apart from shipping of individual spare parts via Royal Mail - read more here) and will continue to be in place. If anything changes we will be sure to let you know.
We’re going to try and bring a bit of light through our social media. If you are practising social distancing, working from home or self isolating, we want to give you useful recipes and fun quizzes to brighten your day. We’d also love to hear from you, are you using this time to do some baking? Batch cooking for the masses? Let us know, let’s use our community to talk and share.
And as always, our Prestige Customer Support team are always here to answer your questions, we’re unable to take phone calls at the moment but you can reach us through Live Chat on our website, via email, and on Twitter and Facebook.