How do I claim under the guarantee? Customer Service Manager 19 November 2021 15:09 Updated You would need to contact the seller in the first instance but if the product was purchased from us, then please contact us. Related articles Do I need my receipt to make a claim on the guarantee? How do I know if my product is covered by the guarantee? Do I need to register my guarantee? Still need help? Contact us How can I return my item? Can I drop it off?